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Shipping Policy

Available for local pickup from Bountiful, UT

Ships from Bountiful, UT

Return Policy

Return Window

New products can be returned within 7 days of purchase

Used products can be returned within 14 days of purchase

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described. Items damaged in shipping must be reported within 48 hours. If the product is damaged buyer will be asked to provide photos of packaging and any damage to the product.

Refunds

Buyer receives a full refund in their original payment method less any shipping charges.

Product Warranties

New Products

All warranties on new products are offered through the manufacturer, for more detailed information on new product warranties please contact Murphy’s Guitars, or the product manufacturer directly. 

Used Products

Used products do not carry a warranty unless specifically stated in the product listing. Used product warranties are handled through Murphy’s Guitars. Buyer assumes responsibility for all shipping costs unless the item was not received as described.